FAQ's

Do you do commissions?

Yes I certainly do. Please click here to send me a message, providing as much detail as possible about what you are looking for, and I'll get back to you with a quote ASAP. 

How much does delivery cost?

Please take a look at the shipping page

How long does delivery take?

All of our print products are made to order, and as such 14 days should be allowed for delivery, from the time you've made your purchase. However, most products will typically arrive within 7 days. Please wait for 14 days before getting in touch with any issues regarding non-delivery or print items. 

My item hasn't arrived and the expected delivery time has passed, what should I do?

Please click here to send us a message and we will try to track the order for you. Please remember to include your order ID in the message. If we are unable to track the order we will offer to resend your item or arrange a refund.

My item is faulty or damaged, what should I do?

Please click here to send us a message and, where possible, include a photo showing the damage. We will refund you for any faulty items and use the photo to improve our products and service in the future.

I've ordered the wrong item, can I exchange it?

Yes, click here to send us a message and we can provide you details on how to return your item. You must return the item to us in its original packaging and condition. PLEASE NOTE: We do not offer exchanges on personalised items as we are unable to resell these items.

I no longer want the item, can I return it for a refund?

Yes, click here to send us a message and we can provide you details on how to return your item. You must return the item to us in its original packaging and condition. PLEASE NOTE: We do not offer refunds on personalised items as they are unfit for resale.

I've received my order but some items are missing?

Occasionally we ship items separately due to different production times and locations. If you've only received part of your order, hold tight, the rest of your order is on its way. If 14 days have passed and the rest of your order still hasn't arrived, please click here to send us a message.